One of the most difficult challenges parents of babies and toddlers have to face is how to deal with them when their children cry and cannot be soothed. Parents, not understanding what is happening to them, try to negotiate with their children or ignore them. Kate Orson offers a new look at one of the main parenting guidelines: how to respond to children's tears. The author also gives the answer to how we can cope with our own emotions, explains why it is often difficult for us to accept children’s feelings: largely because we ourselves were not fully heard by our parents in childhood. The book is written with great warmth, support and respect for parental work on the path to change in relationships with children.