The story is smoothed over rather than embellished. And there is no morality in it, and there is nothing at all. The usual description of long-past events: “They only love us on Police Day - we’re used to it. Really, is anyone supposed to love the ticket inspectors on the bus? We are corrosive, tough, often cruel, obsessed with our own picture of the world. The worst thing in our work is indifference. You just burn out. What is normal for a person is an emergency, but for us it is commonplace. At first you empathize and try to help. Often you want to howl from powerlessness and you drown out your feelings with vodka. And then something clicks in you and you understand that you cannot embrace the immensity. You become a function - just an official responsible for document flow. And this is the worst thing that happens to you. The story is gorgeous in its horror and banality of this nightmare in which you are lost forever." Vadim Pyatnitsky.