The ability to conduct business correspondence by email in English is one of the key competencies in business. A lot can depend on the ability to clearly, competently and convincingly formulate a thought, and on knowledge of business correspondence etiquette. Don-Michel Bod, a world-famous communications specialist, uses specific examples from the practice of top managers, marketers, HR specialists, lawyers and many others to talk about the basics and intricacies of writing emails in English. By the end of the book, you will not only be able to write a clearly structured message, but also enrich your vocabulary with new words and expressions.