This book contains tables, charts and illustrations as a ПДФ-файла that you can get on the page of audiobook on a web-site after her purchase.An international business-expert offers the detailed practical guidance that will help to understand differences you between the business cultures of different countries.Any negative comment Americans always anticipate three positive| frenchmen, Dutchmen, Israel and Germans at once pass to business| латиноамериканцы and Asiatics unchanging observe a clear hierarchy| Scandinavians consider that good boss it is the "fellow". No wonder that when all these people try to cooperate with each other, chaos and mess turn out.Professor of INSEAD Эрин Meyer ready to conduct you on this dangerous, sometimes insidious labyrinth in that people with absolutely different education and experience force to work together - arranged and fruitfully. An author offers the tested model, that allows to understand how cultural distinctions influence on international business, and also complements analytical data useful practical advices.Table of contentsAbout an authorIntroduction. Navigation on cultural distinctions and wisdom of мистера ЧенаInvisible borders dividing our worldIt is not enough to take into account individual distinctions onlyEight scales, representing world culturesApplication of map of cultural distinctionsWhere here is my country?Critical prospect: cultural relativityWhen cultural distinctions are into usTo feel water in that you floatHead 1. To listen air. Communication between culturesCo-operation of language and historyWhat good interlocutorIt all is relativeStrategies for work with by people from high-context culturesStrategies for work with people from низкоконтекстных culturesStrategies for a cross-cultural collaborationWhen it is needed to write downHead 2. Many-sided politeness. Estimation of job and critic performancesFrank conversation: gift or slap in the faceStrengtheners, смягчители and art of translationSubzero context and direct criticismHigh context and direct criticismSubzero context and indirect criticismHigh context and indirect criticismThat means to be politeHead 3. Why or As. An art of convinced is of the мультикультурном worldTwo types of argumentation : in the beginning principles or in the beginning practicePosition of countries on the scale of persuasionWhen philosophy meets with businessStrategies of persuasion at co-operation of different culturesХолистическое thinking: the Asian going near persuasionIncrease to your efficiencyAvoid traps, get benefitsHead 4. How many respect does need you? Leadership, hierarchy and powerГерт Хофстеде and conception of distance of powerHistorical and cultural factors influencing on the scale of leadershipStudy to manage in a hierarchical cultureJumping over through levels: look, before to jumpWhen the employees of international commands demonstrate too much respect - or too smallHead 5. Large Р or little Who decides and asA consensus is this ridiculous wordOn the basis of consensus or "from top to bottom": that you preferThe Japanese system is rings: hierarchical, but superoriented to the consensusHow to avoid cultural collisions at making decisionHead 6. Head or heart. Two types of trust, and as they arise upTrust from a head, trust from a heartCultures, oriented to the tasks, and cultures oriented to the relationsPeach and coconut : to be friendly - not the same, that to make friendsStrategies of construction of trust between different culturesShow present itself: relations are an agreementBehave to the meal attentively: dinner can appear your entrance ticketChoose the method of commonunication : telephone, e-mail or "васта"Head 7. Needle, but not knife. Productive disagreementConfrontation: loss of person or hot discussionConfrontation and emotionalityManagement by disagreement in international commands"Allow to visit me the advocate of devil"Head 8. As far as late "Late"? Event-scheduling and perception of time is in different culturesStudy of culture "while cows will not come home"Relations: key to understanding of planning scale to timeTurn - not always turn: good organization in Stockholm and crush in ИндореConference - it how to stand in a lineExpectation of sign of Moon : change of style as going near difficulties of planningBase strategy for the leaders of мультикультурных commands"you operate so uneffective"!Epilogue: work with the map of cultural distinctionsWe collect all together : map of cultural distinctionsOvercoming of lines break a secretWe are all identical, we are all differentGratitudes

For Apple devices, a computer with iTunes installed is required to play the file correctly.