The owner of a chain of prestigious hotels, Finlay Armstrong, hates Christmas because of the tragedy that happened five years ago. An unexpected meeting with maid Grace Ellis turns his life upside down. Trying to distract the girl from the sad memories associated with the loss of her beloved grandmother, he invites her to his castle in Scotland for Christmas. Grace also tries to help Finlay find himself again. Cut off from the outside world by snowy silence, young people celebrate Christmas by the fireplace in an ancient castle, realizing that they are beginning to fall in love with each other. But what will their return from a fairy tale to the real world be like?