We all want to hear "and" in reply to our requests or suggestions. A wife waits from the husband of consent in the question of education of children. An inferior hopes that a chief will approve his idea. A friend expects for help the comrades in a difficult minute. "And" does us happy, allows to feel meaningful and valuable. Because to become so convincing, to get from surrounding all, that does need you?A book also goes out under the name "Be to those, who is always told YES. Black book of persuasion".In the format of a4.pdf is stored publishing layout.