Modern etiquette is a kind of code of good manners and rules of behavior. Knowledge of etiquette allows a person to make a pleasant impression with his appearance, manner of speaking, ability to carry on a conversation, and to carry himself at the table. Ignorance of etiquette and inability to behave in a business environment reduce the chances of success in business to zero. If you represent your company, meet with clients or speak in public, attend conferences or host receptions, you simply need to know business etiquette of communication and behavior. This book is for those who want to know how to behave correctly in a variety of situations and not commit mistakes, have good manners and excellent appearance, be an excellent conversationalist and a confident person at home, at work, at a party.