The boss calls "on the carpet". The teacher complains about your child. There is a quarrel in the family, but it is still not too late to do something... We all regularly find ourselves in such situations and, unfortunately, often choose the wrong behaviors - we aggressively defend our case, refuse to listen to the other side, show anger. It seems to us that “the best defense is an attack”, but violence never leads to peace. Created by Marshall Rosenberg, Nonviolent Communication (NVC) helps to:• peacefully resolve any conflicts,• quickly calm anger,• forgive others and yourself,< /p>• build calm relationships with partners.This book is the most practical of all Rosenberg's works. It uses concrete examples from life to understand the principles of using NVC in a variety of situations.