The extravagant Mike Monteiro began his design journey in a copy center. During his career, he made all possible mistakes and does not hide it, on the contrary, he warns. The book describes all stages of organizing the work process of a design company. Mike argues that the work of a designer is not only talent, but also business. With this book, you can learn from Monteiro the art of delivering service, appreciating your work, and getting rewarded for it. Because design is work.