Nobody loves criticism. She is sickly in most cases, regardless of whether was talked to the bad motive or no. Even neutral words can leave unpleasant sediment, if we are not able correctly to react on remarks in the address. Yes, we want to study and raise, but we require at the same time, that we were accepted by such, what we are."Thank you for a feed-back" is the first book that will help to learn to separate structural criticism from subjective estimations.Due to a simple structure and effective practices you will find a confidence in itself, will leave off aggressively to react on remarks in the address and able to derive benefit from them.you will understand, what type of feed-back from you is waited by other man, that will do any commonunication much more effective and more pleasant.you know, how to become it is better by means of negative feed-back, why people defects that is not seen by us see, and what 4 skills will do you master of commonunication.Authors of book is Douglas Стоун and Sheila of Хин is teachers of right at Harvard legal school and co-founders of company Triad Consulting. Among their clients is the White house, Citigroup, Honda, Johnson Johnson, Time Warner, Unilever and many other.A publishing layout is stored in the format of PDF A4.