The book will be useful for psychologists, coaches, specialists in the helping professions, who implement in their activities work on customer requests, the vector of which is directed to the future. Contains answers to questions about how to turn a client's topic into a long-term goal (contract) and a goal for a coaching session| what is the power of the "language of questions" and how to use it to help expand the client's awareness. The book contains models, algorithms, examples of the use of coaching techniques.