Claire Hansen, the Keeper, is summoned to the Elysian Fields Guest House to reseal a hole in the basement, which is literally an opening to Hell. The owner and monitor of the site disappears, leaving Claire stuck managing the place until the problem is solved. Her new employee, Dean McIssac, is a gorgeous Newfie who cooks, cleans, and lives the Boy Scout oath. Then there's Jacques Labaet: very French Canadian, very sexy, very dead. Jacques is a ghost who wants to be the man in Claire's life. Oh yeah, and there's Austin, a talking cat with attitude: "I barely know you, but I'm assuming you're human. I'm not saying this is a good thing, it's just the way it is."