The book is dedicated to the history of the transformation of public sector management in Great Britain, which occurred over a short period of time and had a significant impact on the life of every Briton. Author - Sir Michael Barber was responsible for implementing public service reforms during Tony Blair's second term as Prime Minister of Great Britain (2001–2005). The narration is told in the popular genre of memoirs at all times, and the methodological core of the book is an appendix that combines documents that represent a kind of instruction for implementing political decisions of the government and consolidating the achieved results. The book will be of interest to specialists in the field of public administration, political scientists and historians , as well as a wide range of readers.