Neptune Grand has always been the most luxurious hotel in the seaside town, despite the dubious reputation and high-profile scandals that seem to haunt the hotel's elite guests. When a guest unexpectedly claims she was attacked in her room by a hotel employee, the panicked owners of the Neptune Grand enlist Veronica's help to find out the truth. The case is a confusing mix of hard facts, mysterious incidents and dubious witnesses. The hotel refuses to provide a list of guests, and the victim is withholding information about who she met in her room that night. Add to everything else the fact that the incident happened several months ago and the victim’s memories are very vague, the Neptune Grand video surveillance system is far from perfect, and Veronica’s personal life is a complete mess. When the girl sets out to unravel this tangled tangle, it becomes clear who is who -he's lying, but who? And why?