In this book the professional psychologist of MEM MEASURES Лариса Пыжьянова, taking part in liquidation of consequences of the most loud emergencies of the last years, is divided by the invaluable experience. On examples from practice she tells how specialists work on emergencies, that takes place with a man, when he runs into a loss or death, and as possible to use this knowledge. Here is not the prepared answer for a question: that to say to the man grief happened at that? Because there are not universal words, as be not identical people. But quivering and valid attitude of author toward the stranger suffering, ability to walk up to the grieving man "on a tiptoe", will go down in memory to the reader and will help in necessary moment to support a man, give an opportunity to outlive the sharpest state to understand that it is possible and needed to live farther to him.