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Angry Customer, I love youгрн156.93 -10% Off грн141.24This is the second book written by Vitaly Antoshchenko, a well-known Russian specialist in the field of service culture, a certified trainer and developer of...
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Logistics. The Art of...грн239.57 -10% Off грн215.61The main idea of the authors of the book is their belief that success on the field of commercial battles directly depends on how productive and effective...
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Seven practices of a...грн214.92 -10% Off грн193.43The book focuses on seven practices designed to help leaders make their business more efficient and create an environment in which compassion thrives...
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E.U. Deming: Lecture to...грн71.15 -10% Off грн64.044 years after the speech of Edward Deming, Japan entered the world market and still occupies a leading position on it. Here is the very unique...
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HR branding: Working with...грн103.62 -10% Off грн93.26A new book on HR branding is based on the projects of the winners and nominees of the 2013 HR Brand Awards. In addition to the best practices from the best employers in Russia, as.
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Sales. The art of creating...грн847.02 -10% Off грн762.32What is the purpose of salespeople and sales teams in a modern company? They must serve the cause of increasing customer value, otherwise companies simply won’t be you ...
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All bosses do it. A...грн156.96 -10% Off грн141.26Based on the results of many years of research by management guru Bruce Tulgan, he identified the typical problems that all leaders face and found for ...
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Microbusiness. How to open...грн47.23 -10% Off грн42.51This book is intended for those who are going to start their own business. The material is based on the real experience of a real organization that exists today ...
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Karmic management: the...грн181.91 -10% Off грн163.72The continuation of the cult bestseller "The Diamond Cutter", a set of principles that will make the management of the company successful, bring out and strengthen its position in.
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Billion Dollar Franchise....грн235.60 -10% Off грн212.04Thinking about starting a franchise or want to scale an existing franchise network? Sergey Degtyarev, No. 1 franchising expert in Russia, gives ...
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Corporate chronophages....грн352.71 -10% Off грн317.44Chronophages are time wasters, vicious business processes that negatively affect the actions of employees and the work of the entire company. A good leader ex...
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Gamify it. How to encourage...грн261.96 -10% Off грн235.76This book is called the bible of gamification. Even before the official publication in Russia, several amateur translations were made - the ideas turned out to be so valuable ...
